Faq

Here is a complete list of questions our clients frequently ask us, which will help you to get to know us, and our services. Contact us if you need further information!

If you take a private tour, you will not be mixed with other tourists, and you will have your professional tour guide speaking in the language of your preference.
When included in your package, you will have a private air-conditioned car/van with a private driver.

1. The tour starts and ends at the time you wish.
2. When transfers are included, pick up is directly from your hotel/B&B/apartment, so you do not have to lose time in reaching the site on your own and going back to your accommodation.
3. Our experienced, private, and certified guides have no scripted speeches; the tours are conversational, informative, and relaxing.
4. With a private tour, you can go at a comfortable pace for your kids.
If you have infants, you can stop when needed.
5. You can choose your own language. Do not hesitate to ask for it.
6. Our private tours are 5 stars on Tripadvisor reviews.

You don’t have to stress about Rome traffic or public means of transport; our professional drivers will handle it for you. They know how to reach each destination in the fastest and safest way to optimize your valuable time. We accommodate those with mobility challenges in comfortable luxury cars.

Our tours are typically conducted in English, French, Spanish, and Italian. Nevertheless, you’re welcome to ask us about the languages offered for any experience before making the reservation. Please let us know if you have a language preference.

Yes! They are our best-sellers! With our Vip Package Tours, you minimize walking and optimize time. Our one day tours ( 6 to 8 hours ) are the right choice if you want to visit a majestic and bustling city and are short in time. They include luxury vehicles, chauffeur, tour guides, lunch, tickets, and customized itineraries. Find them on our website or contact us for all details. We always remind you to bring with you your belongings after each transfer because drivers might change. If you need the car at disposal, contact us, and we will customize your experience.

All our Package Tours with a combination of Vatican – Colosseum – Fountains and Squares include lunch in a selected restaurant. The price consists of a traditional starter, a traditional Pasta or main course, and water. You can ask anything on the menu and pay it extra.
Let us know of any dietary restrictions when making your booking.

Rome is especially a place for children. Our experiences are the best example of experiential learning; they will explore history, having fun at the same time.
We always welcome children, and they enjoy our experiences and our guides.
Our tours are private; it means that you can go at a comfortable pace for your kids.
If you have infants, you can stop when needed.
Strollers are ok, but strapping your babies to your back or chest might be better.

The tours usually pick up and drop off at the same location. If you book a package tour of central Rome, you can ask for a different drop off location in central Rome directly to your driver at the last transfer. If you come from the Port or an Airport and require a drop-off point different than your pick-up point, please send an email before making your reservation.

Most of them are wheelchair and stroller accessible. Contact us before confirming your booking.

We care about providing the most enjoyable experience! We can rent a self-propelled wheelchair for you in several sizes, walkers, lightweight folding wheelchairs, crutches, and personal assistance to push the wheelchair if nobody in your group can do that. Do not hesitate to contact us if you need our help.
The cost of a wheelchair is euro 30,00 for the whole day, including picking up the device from the rental shop and dropping it off at the end of the tour.

We always do our best, but much depends on ticket availabilities. Please contact us over the phone (0039 328 4355000), write a WhatsApp message (0039 3285347634), or send an email with all your contact to info@romeguidedvisit.com

Our prices include all taxes.

Our prices include all skip the line tickets.

You do not need to – soon after your booking is complete, your tour is confirmed! You will receive a voucher. Please, check all the information on it.
Fell free to contact us at any time for further questions.

We generally answer/confirm within 24 hours. Please check in your mailbox if our message has been detected as spam. If it’s not in the spam folder either, contact us at info@romeguidedvisit.com

We accept either paper or mobile vouchers. You do not have to worry if you forget it; your guide and your driver know your name and surname. Please make sure you bring along your identity document for security checks.

Date changes must be made more than 48 hours in advance of the tour. You can then reschedule once at no additional cost or fees.

Cancellations 24 hours before the day of the tour: full refund except for not refundable tickets.
Cancellations within 24 hours of the tour are considered no-shows and are not refundable. If you must cancel, as a courtesy, we will try to reschedule your experience. In case we cannot postpone your tickets and need to buy new ones, you will pay the new tickets with no extra commission.

Bring your most comfortable shoes! Sleeveless and low-cut garments, shorts above the knee, miniskirts, and hats are not permitted inside St. Peter’s Basilica, Sistine Chapel, and all Churches. We remind that visible personal objects or signs such as tattoos may offend Catholic morality.
For security reasons, knives, scissors, and metal tools are not permitted in any museum or site. So are medium and large umbrellas, big bags, and rucksacks.
Telescopic umbrellas, small backpacks, and handbags are permitted.
If you like, you can bring reusable bottles; there are numerous free-flowing water fountains where you can get safe, fresh drinkable water in Rome.

Our staff is trained to always return to your Ship in plenty of time for your departure. We recommend not to deviate from the agreed-upon itinerary; on a shore excursion, it is essential to follow the tour schedule.

Do you need further information?

Contact us