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Rome Guided Visit Terms and conditions:

CONTRACTS OF TOURS are governed by rules and regulations established by the International convention on Travel Contracts (CCV), signed in Brussels on 23 April 1970 and ratified by Law no. 1084 December 27, 1977, the statues of the Law 111/95 and Directive (EU) 2015/2302 on package travel.

RATES are quoted in Euro and include VAT and Taxes. In case of unforeseen increases in the costs (such as museum tickets or hotel rates), we reserve the right to alter our prices which are valid from 01-01-2018 to 31-12-2019. Rates include what is specified below each tour or service and will be written on our confirmation mail.

PAYMENT is to do by credit card or PayPal. You can book by telephone from Italy or fill in the form and send it by email, the best way for us to better organize your stay and for you to receive a timely written confirmation, with full details about the services. We require your credit card number and authorization to prevent frauds, but generally do not use it for payment, unless you ask for it.

CONFIRMATION with full details of timing, meeting point and final price, will assure you availability of the services, and constitutes acceptance of “terms and conditions” between you and Rome Guided Visit.

CANCELLATION of a confirmed tour will be charged in the following way:

  • 50% of the confirmed price if you cancel less than 24 hours before the beginning of the service.
  • 20% of the confirmed price if you cancel less than 48 hours before the beginning of the service.
  • 100% of extra tickets we have already bought for you, which are not refundable.
  • 100% in case of no-show without previous notice.

CHANGES OF BOOKINGS are almost always possible. We try to be as flexible as we can and will change your booking with your new written reservation followed by our new written confirmation.

LIABILITY of Rome Guided Visit is limited as it acts as an agent for his customers.

REFUNDS will not be applied in case of unforeseen changes of schedules or itinerary, not due to our will and out of our control, but we GUARANTEE THE SERVICE, if needed with an alternative itinerary, or changing the date of your tour.

RESPONSIBILITY. Rome Guided Visit, tour operators, Hotels, drivers and guides are not responsible for accidents, losses, injuries, damages and delays due to reasons beyond their control such as natural disasters, accidents etc.

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